• thegoodyinthehoody@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    39
    arrow-down
    5
    ·
    6 days ago

    As much as I agree with this poll, duck duck go is a very self selecting audience. The number doesn’t actually mean much statistically.

    If the general public knew that “AI” is much closer to predictive text than intelligence they might be more wary of it

    • slappyfuck@lemmy.ca
      link
      fedilink
      English
      arrow-up
      11
      arrow-down
      1
      ·
      6 days ago

      There was no implication that this was a general poll designed to demonstrate the general public’s attitudes. I’m not sure why you mentioned this.

      • Lightfire228@pawb.social
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        7
        ·
        6 days ago

        Because that’s how most people implicitly frame headlines like this one: a generalization of the public

    • ikirin@feddit.org
      link
      fedilink
      English
      arrow-up
      4
      ·
      6 days ago

      I mean you Gotta Hand it to “Ai” - it is very sophisticated, and Ressource intensive predicitive Text.

    • howrar@lemmy.ca
      link
      fedilink
      English
      arrow-up
      1
      ·
      6 days ago

      The poll didn’t even ask a real question. “Yes AI or no AI?” No context.

  • Tyrq@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    34
    arrow-down
    6
    ·
    6 days ago

    I would like to petition to rename AI to

    Simulated
    Human
    Intelligence
    Technology

  • dantheclamman@lemmy.world
    link
    fedilink
    English
    arrow-up
    46
    arrow-down
    4
    ·
    7 days ago

    I think LLMs are fine for specific uses. A useful technology for brainstorming, debugging code, generic code examples, etc. People are just weary of oligarchs mandating how we use technology. We want to be customers but they want to instead shape how we work, as if we are livestock

    • NotMyOldRedditName@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      arrow-down
      1
      ·
      7 days ago

      Right? Like let me choose if and when I want to use it. Don’t shove it down our throats and then complain when we get upset or don’t use it how you want us to use it. We’ll use it however we want to use it, not you.

      • NotMyOldRedditName@lemmy.world
        link
        fedilink
        English
        arrow-up
        17
        ·
        7 days ago

        I should further add - don’t fucking use it in places it’s not capable of properly functioning and then trying to deflect the blame on the AI from yourself, like what Air Canada did.

        https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know

        When Air Canada’s chatbot gave incorrect information to a traveller, the airline argued its chatbot is “responsible for its own actions”.

        Artificial intelligence is having a growing impact on the way we travel, and a remarkable new case shows what AI-powered chatbots can get wrong – and who should pay. In 2022, Air Canada’s chatbot promised a discount that wasn’t available to passenger Jake Moffatt, who was assured that he could book a full-fare flight for his grandmother’s funeral and then apply for a bereavement fare after the fact.

        According to a civil-resolutions tribunal decision last Wednesday, when Moffatt applied for the discount, the airline said the chatbot had been wrong – the request needed to be submitted before the flight – and it wouldn’t offer the discount. Instead, the airline said the chatbot was a “separate legal entity that is responsible for its own actions”. Air Canada argued that Moffatt should have gone to the link provided by the chatbot, where he would have seen the correct policy.

        The British Columbia Civil Resolution Tribunal rejected that argument, ruling that Air Canada had to pay Moffatt $812.02 (£642.64) in damages and tribunal fees

        • Regrettable_incident@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          7 days ago

          They were trying to argue that it was legally responsible for its own actions? Like, that it’s a person? And not even an employee at that? FFS

          • NotMyOldRedditName@lemmy.world
            link
            fedilink
            English
            arrow-up
            8
            ·
            7 days ago

            You just know they’re going to make a separate corporation, put the AI in it, and then contract it to themselves and try again.

        • NotAnonymousAtAal@feddit.org
          link
          fedilink
          English
          arrow-up
          6
          ·
          7 days ago

          ruling that Air Canada had to pay Moffatt $812.02 (£642.64) in damages and tribunal fees

          That is a tiny fraction of a rounding error for a company that size. And it doesn’t come anywhere near being just compensation for the stress and loss of time it likely caused.

          There should be some kind of general punitive “you tried to screw over a customer or the general public” fee defined as a fraction of the companies’ revenue. Could be waived for small companies if the resulting sum is too small to be worth the administrative overhead.

          • merc@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            6
            ·
            7 days ago

            It’s a tiny amount, but it sets an important precedent. Not only Air Canada, but every company in Canada is now going to have to follow that precedent. It means that if a chatbot in Canada says something, the presumption is that the chatbot is speaking for the company.

            It would have been a disaster to have any other ruling. It would have meant that the chatbot was now an accountability sink. No matter what the chatbot said, it would have been the chatbot’s fault. With this ruling, it’s the other way around. People can assume that the chatbot speaks for the company (the same way they would with a human rep) and sue the company for damages if they’re misled by the chatbot. That’s excellent for users, and also excellent to slow down chatbot adoption, because the company is now on the hook for its hallucinations, not the end-user.

        • lime!@feddit.nu
          link
          fedilink
          English
          arrow-up
          3
          ·
          7 days ago

          …what kind of brain damage did the rep have to think that was a viable defense? surely their human customer service personnel are also responsible for their own actions?

          • NotMyOldRedditName@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            7 days ago

            It makes sense to do it, it’s just along the lines of evil company.

            If they lose, it’s some bad press and people will forget.

            If they win, they’ve begun setting precedent to fuck over their customers and earn more money. Even if it only had a 5% chance of success, it was probably worth it.

    • Jason2357@lemmy.ca
      link
      fedilink
      English
      arrow-up
      1
      ·
      6 days ago

      I am explicitly against the use case probably being thought of by many of the respondents - the “ai summary” that pops in above the links of a search result. It is a waste if I didn’t ask for it, it is stealing the information from those pages, damaging the whole WWW, and ultimately, gets the answer horribly wrong enough times to be dangerous.

  • Azal@pawb.social
    link
    fedilink
    English
    arrow-up
    1
    ·
    4 days ago

    I have found a couple times an LLM being good for searches. My example is scooters in the US, because of commute I’d like to find an electric scooter, the kind like a Vespa. But you do a search, you find all sorts about the standing scooters, look for electric motorcycles and they start getting to car level prices or aren’t street legal, it gets to be a mess. Chat GPT turned that search into a relatively quick one that I could find a local place that I’m going to check out when there’s not ice on the ground. But the important part was making it require links. As a tool, it can have its uses.

    So all of that said… Google and other searches doing AI did fuck all and nothing to help on this, and I agree 100% I do not want AI on the search for DDG

  • mechoman444@lemmy.world
    link
    fedilink
    English
    arrow-up
    26
    arrow-down
    5
    ·
    7 days ago

    Okay, so that’s not what the article says. It says that 90% of respondents don’t want AI search.

    Moreover, the article goes into detail about how DuckDuckGo is still going to implement AI anyway.

    Seriously, titles in subs like this need better moderation.

    The title was clearly engineered to generate clicks and drive engagement. That is not how journalism should function.

    • squaresinger@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      6 days ago

      That is the title from the news article. It might not be how good journalism would work, but copying the title of the source is pretty standard in most news aggregator communities.

    • LobsterJim@slrpnk.net
      link
      fedilink
      English
      arrow-up
      12
      ·
      7 days ago

      Unless I’m mistaken this title is generated to match the title at the link. Are you saying the mods should update titles to accurately reflect the content of the articles posted?

        • Jason2357@lemmy.ca
          link
          fedilink
          English
          arrow-up
          1
          ·
          6 days ago

          It has a separate llm chat interface, and you can disable the ai summary that comes up on web search results.

    • zarkanian@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      6 days ago

      Well, that’s how journalism has always functioned. People call it “clickbait” as if it’s something new, but headlines have always been designed to grab your attention and get you to read.

  • ReptileVessel@lemmy.zip
    link
    fedilink
    English
    arrow-up
    11
    arrow-down
    3
    ·
    6 days ago

    As a DuckDuckGo user who uses claude and ChatGPT every day, I don’t want AI features in duck duck go because I probably would never use them. So many companies are adding chatbot features and most of them can’t compete with the big names. Why would I use a bunch of worse LLMs and learn a bunch of new interfaces when I can just use the ones I’m already comfortable with

  • Echo Dot@feddit.uk
    link
    fedilink
    English
    arrow-up
    16
    arrow-down
    2
    ·
    7 days ago

    I would have no problem with AI if it could be useful.

    The problem is no matter how many times I’m promised otherwise it cannot automate my job and talk to the idiots for me. It just hallucinates a random gibberish which is obviously unhealthful.

    • Regrettable_incident@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      7 days ago

      I’ve found it useful for a few things. I had had a song intermittently stuck in my head for a few years and had unsuccessfully googled it a few times. Couldn’t remember artist, name, lyrics (it was in a language I don’t speak) - and chatGPT got it in a couple of tries. Things that I’m too vague about to be able to construct a search prompt and want to explore. Stuff like that. I just don’t trust it with anything that I want actual facts for.

      • kossa@feddit.org
        link
        fedilink
        English
        arrow-up
        5
        ·
        edit-2
        6 days ago

        Yep, preparing a proper search is my use case. Like “how is this special screw called?”. I can describe the screw and tell the model to provide me a list of how that screw could be called.

        Then I can search for the terms of that list and one of the terms is the correct one. It’s way better than hoping that somebody described the screw in the same words in some obscure forum.

        But, is it worth to burn the planet, make RAM, GPUs, hard drives unaffordable for everybody and probably crash the world economy for a better screw search? I doubt it.

        • Echo Dot@feddit.uk
          link
          fedilink
          English
          arrow-up
          1
          ·
          6 days ago

          The thing is Google was already pretty good at that before things like chat GPT came out.

          I remember many years ago I searched for “that movie where they steal a painting by changing the temperature” and Google got it on the first hit. That was way before AI.

    • architect@thelemmy.club
      link
      fedilink
      English
      arrow-up
      4
      ·
      7 days ago

      It’s really good at answering customer questions for me, to be honest.

      But, I still have to okay it. Just in case. There’s no trust.

      However that still does take a lot less bandwidth for me because I’m not good at the customer facing aspects of my business.

    • Soup@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      7 days ago

      I still would, as the increased productivity, once again, does not lead to reduced hours. Always more productive, always locked into a bullshit schedule.

    • Electricd@lemmybefree.net
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      6
      ·
      6 days ago

      Prompt or model issue my dude

      Or you’re one of the few who have a pretty niche job

      Just things like different words or vocabulary, or helping with some code related knowledge, Linux issues… or even random known knowledge that you happen not to know

      • CheeseNoodle@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        6 days ago

        I think LLMs are also just genuinely not as universally useful as expected. Everyone thinks it can automate every job except their own not because everyone thinks their job is special but because they know all the intricate parts of that job that LLMs are still really bad at.

        For instance AI could totally do my job at a surface level but it quickly devolves into deal breaking caveats which I am lumping into very broad categories to save time:

        • Output would look good (great even) but not actually be useable in most applications
        • Output cannot even begin to be optimized in the same way humans can optimize it
        • It would take more effort for to fix these than to just do the whole thing on my own to begin with
        • Echo Dot@feddit.uk
          link
          fedilink
          English
          arrow-up
          2
          ·
          6 days ago

          Case in point for me. AI cannot write documentation for new technical procedures because by definition they are new procedures. The information is not in its knowledge base, because I haven’t written it yet.

      • Echo Dot@feddit.uk
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        1
        ·
        6 days ago

        helping with some code related knowledge, Linux issues

        I’m sorry but why the absolute flaming fuck does everyone assume that programming is the only job in the universe?

        There are entire industries that don’t revolve around Linux. It’s amazing but not everyone in the world has to care about programming. Everyone needs to stop telling me that AI is good at programming. Firstly because it isn’t, it’s good damn awful. Secondly because I’m not a programmer, so I don’t care.

        • Electricd@lemmybefree.net
          link
          fedilink
          English
          arrow-up
          1
          ·
          5 days ago

          I’m sorry but why the absolute flaming fuck does everyone assume that programming is the only job in the universe?

          I’m just giving examples I relate to, and describe my use of it

          Firstly because it isn’t, it’s good damn awful. Secondly because I’m not a programmer, so I don’t care.

          That explains why you think it’s awful at it then. You just believe the haters because you have confirmation bias. Fact is companies and people wouldn’t use it to code if it wasn’t good at that

          It’s perfect for summaries, known general knowledge, correcting text, roleplay, repetitive tasks and some logic problems…

          • Echo Dot@feddit.uk
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            1
            ·
            5 days ago

            You just believe the haters because you have confirmation bias.

            Well if by that you mean I’ve used it and it’s crap, then yeah, I’ve confirmed it.

  • Electricd@lemmybefree.net
    link
    fedilink
    English
    arrow-up
    7
    ·
    6 days ago

    Most objective article (sarcasm)

    In fact it has a whole-ass “AI” chatbot product, Duck.ai, which is bundled in with DuckDuckGo’s privacy VPN for $10 a month

        • mlody@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          5 days ago

          I lost my SimpleX profile haha But to be honest I don’t like too much it. IRC, XMPP, DeltaChat are better options for me. They’re more popular and good for privacy also, but of course SimpleX is more focused on privacy :)

          • Electricd@lemmybefree.net
            link
            fedilink
            English
            arrow-up
            1
            ·
            5 days ago

            Sure, use what you want :)

            And at least they’re not owned by a transphobic moron, but that’s how things are

            I don’t use it much either, but mainly cuz there’s no one to speak to

            • mlody@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              5 days ago

              Configure your bouncer and hop on IRC! We can meet on libera.chat I’m on the same boat, I also don’t have anyone to speak too. But on IRC you have a lot of channels available where you can join and talk with the others.

      • Electricd@lemmybefree.net
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 days ago

        Nothing if disclosed and you’re okay with it. Else, opinions and partiality get in the way of truth and facts

  • Reygle@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    edit-2
    5 days ago

    Even that I would consider wildly unjust. User data would HAVE to be opt IN.

  • Suavevillain@lemmy.world
    link
    fedilink
    English
    arrow-up
    12
    arrow-down
    2
    ·
    7 days ago

    AI is not impressive or worth all the trade offs and worse quality of life. It is decent in some areas but mostly grifter tech.

  • kaotic@lemmy.world
    link
    fedilink
    English
    arrow-up
    8
    ·
    7 days ago

    Don’t build AI into everything and assume you know how your users want to use it. If they do want to use AI, give me an MCP server to interact with your service instead and let users build out their own tooling.

  • Gorilladrums@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    arrow-down
    6
    ·
    6 days ago

    I think most people find something like chatgpt and copilot useful in their day to day lives. LLMs are a very helpful and powerful technology. However, most people are against these models collecting every piece of data imaginable from you. People are against the tech, they’re against the people running the tech.

    I don’t think most people would mind if a FOSS LLM, that’s designed with privacy and complete user control over their data, was integrated with an option to completely opt out. I think that’s the only way to get people to trust this tech again and be onboard.